Privacy Policy

01 Introduction & Scope

This Privacy Policy applies to all personal data collected, processed, and stored by jl1 Casino in connection with the operation of jl1.asia and all associated services, games, promotions, and customer support functions (collectively, the "Services").

This policy applies to all individuals who interact with jl1, including registered players, prospective players who browse jl1.asia without registering, and individuals who contact our support team. By using the jl1 platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jl1 Casino.

02 Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jl1 Casino acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the Services.

As the Personal Information Controller, jl1 Casino is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and regulations.

jl1 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. You may contact our DPO using the details provided in Section 16 of this policy.

03 Data We Collect

jl1 Casino collects the following categories of personal data in connection with the provision of our Services:

Identity & Contact Data

• Full legal name as it appears on a government-issued ID
• Date of birth (for age verification purposes)
• Residential address (including city, province, and postal code)
• Email address and mobile number
• Government-issued ID type and number (e.g., SSS, GSIS, PhilHealth, Driver's License, Passport)
• Selfie or photograph submitted for identity verification

Financial Data

• GCash or Maya account number (where used for deposits or withdrawals)
• Bank account details (account name, account number, bank name) for bank transfer transactions
• Debit card details (card number, expiry date) where applicable
• Transaction history, including deposit amounts, withdrawal amounts, and dates

Account & Gaming Data

• Username and encrypted password
• Account registration date and history of account changes
• Game play history, including games played, wagers placed, wins, and losses
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits and self-exclusion records

Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on jl1.asia
• Cookie identifiers and similar tracking data (see Section 8)

Communications Data

• Records of live chat conversations with jl1 support agents
• Email correspondence sent to or received from jl1
• Records of any complaints or disputes submitted to jl1

04 How We Collect Your Data

jl1 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access jl1.asia, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data received from KYC service providers; transaction data received from payment processors such as GCash, Maya, and partner banks; fraud and AML screening data from compliance service providers.
• Regulatory sources: Self-exclusion records or player protection flags received from PAGCOR or affiliated regulatory programs.

jl1 does not collect personal data from social media platforms or purchase marketing lists containing personal data of individuals who have not consented to receive communications from jl1.

05 Legal Basis for Processing

jl1 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:

Where jl1 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

06 How We Use Your Data

jl1 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your jl1 player account, including processing login requests and account updates.
• Identity verification: To verify your identity and age (21+) in compliance with PAGCOR regulations and our Know Your Customer (KYC) obligations.
• Payment processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card, and to maintain accurate transaction records.
• Fraud and AML prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the jl1 platform.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with PAGCOR's responsible gaming requirements.
• Customer support: To respond to your inquiries, resolve complaints, and provide technical assistance.
• Platform improvement: To analyze usage patterns, identify technical issues, and improve the overall jl1 player experience.
• Legal compliance: To comply with applicable Philippine laws, PAGCOR regulations, court orders, and requests from law enforcement or regulatory authorities.
• Marketing: To send you promotional offers, bonus notifications, and news about jl1 — but only where you have opted in to receive such communications.

jl1 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.

07 Data Sharing & Disclosure

jl1 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Identity verification providers: Third-party KYC service providers who assist jl1 in verifying player identities and documents.
• Payment processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to facilitate deposits and withdrawals.
• Game content providers: Licensed game studios and live dealer operators whose games are available on the jl1 platform, to the extent necessary to deliver gameplay services.
• Fraud and compliance services: Anti-fraud and AML screening providers who help jl1 meet its regulatory obligations.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law, regulation, or court order.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on jl1's behalf under strict contractual data protection obligations.

In the event of a merger, acquisition, or sale of all or part of jl1's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer in advance where reasonably practicable.

08 Cookies & Tracking Technologies

jl1.asia uses cookies and similar tracking technologies to enhance your browsing experience, maintain session security, and gather analytics data. The following types of cookies are used on the jl1 platform:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect anonymized data about how players use jl1.asia, including pages visited, session duration, and navigation paths. This data helps jl1 improve the platform experience.
• Preference cookies: Used to remember your settings and preferences, such as language selection and display options.
• Marketing cookies: Used to track the effectiveness of jl1's promotional campaigns and to deliver relevant offers to opted-in players. These are only activated where you have provided consent.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of jl1.asia, including logging in and accessing games.

09 Data Retention

jl1 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and identity data: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act (AMLA) and PAGCOR reporting requirements.
• Customer support records: Retained for three (3) years from the date of the last interaction, or longer if the records relate to an unresolved dispute or legal proceeding.
• Marketing consent records: Retained for the duration of your account and for two (2) years following account closure or withdrawal of consent, whichever is later.
• Technical and usage data: Retained for up to twelve (12) months from collection, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl1's data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes.

10 Data Security

jl1 Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All data transmitted between your device and jl1.asia is encrypted using TLS 1.2 or higher. Sensitive data stored in jl1's systems is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized jl1 personnel and service providers on a strict need-to-know basis. All access is logged and subject to regular audit.
• Two-factor authentication: jl1 supports and encourages the use of two-factor authentication (2FA) for player accounts to reduce the risk of unauthorized access.
• Penetration testing: jl1's platform undergoes regular security assessments and penetration testing by qualified cybersecurity professionals.
• Incident response: jl1 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, jl1 will notify the National Privacy Commission (NPC) and affected players in accordance with the Data Privacy Act of 2012.
• Staff training: All jl1 personnel who handle personal data receive regular data privacy and security training.

While jl1 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jl1 immediately if you suspect unauthorized access to your account.

11 Your Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by jl1 Casino:

• Right to be informed: The right to be told what personal data jl1 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jl1 holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by jl1.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl1's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jl1's legitimate interests.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jl1 has violated your data privacy rights.

To exercise any of the above rights, please contact jl1's Data Protection Officer using the contact details in Section 16. jl1 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

12 Children & Minors

jl1 Casino's services are strictly intended for individuals aged 21 years and above, in compliance with PAGCOR regulations governing online gambling in the Philippines. jl1 does not knowingly collect personal data from individuals under the age of 21.

If jl1 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all associated data will be reviewed, and the data will be deleted to the extent permitted by applicable law. Any deposits made by an underage player will be handled in accordance with jl1's Terms & Conditions.

If you are a parent or guardian and believe that your child under the age of 21 has registered on jl1.asia, please contact our support team immediately using the details in Section 16.

13 Marketing Communications

jl1 Casino may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, tournaments, and other jl1 offers — but only where you have explicitly opted in to receive such communications during registration or through your account settings.

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email sent by jl1.
• Updating your communication preferences in your jl1 account settings.
• Contacting jl1 support and requesting removal from marketing lists.

Please note that opting out of marketing communications does not affect transactional communications, such as deposit confirmations, withdrawal notifications, account security alerts, and responses to support inquiries. These communications are necessary for the operation of your account and cannot be disabled.

jl1 does not share your contact details with third-party marketers. All marketing communications sent to jl1 players originate from jl1 Casino directly.

14 Third-Party Links

jl1.asia may contain links to third-party websites or services, including payment provider portals and game provider platforms. These third-party sites operate independently of jl1 and are governed by their own privacy policies.

jl1 is not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policy of any third-party site you visit before providing any personal data.

The inclusion of a link to a third-party site on jl1.asia does not constitute an endorsement of that site or its privacy practices by jl1 Casino.

15 Amendments to This Policy

jl1 Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, jl1 will notify registered players via email or an in-platform notification prior to the changes taking effect, where reasonably practicable. The updated policy will always be available at jl1.asia/privacy-policy.

Your continued use of the jl1 platform following the effective date of any amendments constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with the amended policy, you should cease using the platform and request account closure.

16 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or jl1's data processing practices, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available via jl1.asia, Monday to Sunday, 8:00 AM – 12:00 MN PHT

jl1 will acknowledge all privacy-related inquiries within three (3) business days and will endeavor to resolve them within fifteen (15) business days. Complex requests may require additional time, in which case jl1 will notify you of the expected resolution timeline.

If you are not satisfied with jl1's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.